Store policies, disclaimers, and site terms.

Homgifts works to keep product names, photos, descriptions, prices, available options, and estimated delivery details accurate and current. Small differences may occur because screens display color differently, product batches may vary, and suppliers may update packaging or minor details.

If a product you receive is materially different from the item description, contact us promptly with your order number and clear photos so we can review the issue.

• Prices, promotions, product availability, and shipping options may change without prior notice.
• We may cancel or refund an order if an item becomes unavailable, a listing contains a clear error, or payment cannot be verified.
• Coupons and discounts must be used before checkout is completed and cannot always be applied retroactively.
• Customers are responsible for entering accurate shipping, contact, and payment information at checkout.

Orders are shipped to the address provided at checkout. Delivery estimates are not guaranteed delivery dates, and delays can occur because of customs, carrier capacity, weather, holidays, local delivery conditions, or incorrect address details.

Once a package is marked delivered by the carrier, Homgifts may be limited in what we can do for lost, stolen, or misdelivered parcels. We will still help review the tracking record and point you to the right next step with the carrier when needed.

Please review our Shipping & Returns page for the current shipping, return, and refund process.

If an item arrives damaged, defective, missing, or materially different from the listing, contact us before sending anything back. We may ask for photos, packaging details, tracking information, or other order records so we can verify the issue and provide the correct next step.

Do not return products to the sender address printed on a package unless our support team specifically instructs you to do so. Some packages may ship from fulfillment partners, and the sender address may not be the correct return location.

Where a remedy is approved, the available solution may include replacement, store credit, refund, or return instructions depending on the order issue and current policy.

Except where required by applicable law, products and site content are provided on an as-available basis. Homgifts does not promise that every product, description, image, or site feature will be error-free, uninterrupted, or suitable for every individual use case.

Homgifts is not responsible for indirect, incidental, special, or consequential damages arising from site use, product use, delivery delays, carrier handling, customer misuse, or information provided by third parties, except where such limitation is not allowed by applicable law.

Homgifts respects intellectual property rights. Product names, brand names, logos, characters, marks, and images shown on the site may belong to their respective owners. Displaying a product, reference, or third-party mark does not imply ownership, sponsorship, endorsement, or formal affiliation unless clearly stated.

If you believe content on Homgifts infringes your copyright, trademark, or other rights, contact us with the relevant URL, proof of ownership or authorization, and a clear description of the issue. We will review the request and take appropriate action when needed.

You may access and use Homgifts for personal shopping and ordinary browsing. You may not copy, scrape, reproduce, resell, frame, or commercially exploit our site content, product listings, images, branding, page layouts, or pricing data without written permission.

You may not use bots, automated extraction tools, malicious scripts, security bypasses, false account information, fraudulent payment methods, or any activity that interferes with normal site operation.

If you create an account, you are responsible for keeping your login details confidential and for activity under your account. Contact us quickly if you believe your account, email, payment method, or order information has been used without authorization.

We may refuse service, cancel orders, close accounts, remove content, or limit access when we believe there is fraud, abuse, policy violation, security risk, or behavior that harms customers, the site, or our operations.

For order issues, policy questions, intellectual property concerns, or legal notices, contact Homgifts support with as much detail as possible so we can route the request correctly.

These policies may be updated from time to time. The version posted on this page is the version currently shown to customers on Homgifts.